Retningslinjer for frakt
Shipping Policy
Last updated: 16.09.2026
1. Processing time
We usually process orders within 2-5 business days after payment is confirmed.
Orders are not normally processed on weekends or Norwegian public holidays. If an item is made to order, personalized, or requires additional preparation, the product page will state the expected processing time.
If there is an unexpected delay, we will contact you using the email address or phone number provided with your order.
2. Shipping within Norway
We ship orders to addresses in Norway, including [Oslo / all mainland Norway / other areas you serve].
Orders are sent with international and local carriers. Available delivery options and prices are shown at checkout.
Estimated delivery time after dispatch:
- Oslo: 2-5 business days
- Rest of Norway: 3-7 business days
- Remote areas, islands, and northern regions: 3-7 business days
Delivery estimates are approximate and can be affected by weather, public holidays, carrier delays, or incorrect address information.
3. Shipping to the European Union
We ship to all EU countries:
Orders are sent from Norway with international carriers. Shipping options, costs, and estimated delivery times are shown at checkout.
Estimated delivery time after dispatch: 5-10 business days.
For deliveries from Norway to the EU, the customer may be responsible for import VAT, customs duties, or carrier clearance fees unless checkout clearly states that these charges are included or prepaid. Any applicable charges are determined by the destination country and are outside our control.
4. Shipping costs
Shipping costs are calculated and displayed at checkout based on the delivery address, package size, weight, and selected delivery method.
5. Tracking
When tracking is available, we send the tracking link to the email address provided with the order.
Tracking information can take about 1 days to appear after the parcel has been handed to the carrier.
6. Incorrect or incomplete address
Please check your delivery address carefully before placing an order.
If an order is returned to us because the address was incorrect or incomplete, we will contact you about available options. Additional shipping costs may apply for a new delivery.
7. Delayed, lost, or damaged parcels
If your parcel appears to be delayed, please contact us at artblomster@gmail.com with your order number.
If your parcel arrives damaged, please contact us as soon as possible and include photographs of the packaging and the product. We will assess the issue and help with the next steps.
8. Returns and consumer rights
Information about returns, refunds, defective goods, and any applicable withdrawal rights is provided in our Return and refund policy.
Customers in the EEA may have statutory consumer rights that apply in addition to this shipping policy. Nothing in this policy limits those rights.
9. Contact
Business name: ArtBlomster
Business address: Ammerudveien 27B, Oslo 0958
Organisation number: 935 441 994
VAT number: 935 441 994
Email: artblomster@gmail.com
Phone: +47 46541030